*SOLVED Elementor 500 Error

How To Troubleshoot a 500 Error

The first step in troubleshooting is to see what issue is shown in the PHP error logs – this can be done by installing a plugin or navigating to your root folder and opening error_logs. If the logs don’t give you precise clues, you can try this troubleshooting technique next: Deactivate your plugins (DON’T deactivate Elementor and Elementor Pro) and switch to a default theme of WordPress such as Twenty Twenty to rule out a conflict with a third-party product.

Make sure you are using the most updated versions of Elementor and Elementor Pro (if installed), WordPress & your theme. Sometimes it isn’t obvious that there is an update available. Go to Dashboard > Updates and click the Check Again button to be sure.

If that doesn’t solve it, you’ll probably need to speak to your host and/or website developer as the issue is likely due to memory.

Memory Issue

Sometimes, the 500 error message is received because of a memory limit issue. The memory limit has to be set to at least 128MB according to Elementor requirements. To be sure that this is a memory issue, you can ask your hosting company to send you the PHP error logs of your server. Budget hosting will often come with a lot of memory limit issues, this is why we always recommend using Siteground. Customers get absolutely everything they need at a fair price.

Website Hosting

If you are looking for the absolute best elementor hosting provider we strongly suggest hosting your website with Siteground. We can assist with the website migration if required and you can receive a HUGE DISCOUNT here.

Elementor Support

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